Replacing Windows in an HOS Flat: ICU Submission Steps & Owner Checklist
Window Replacement·8 min read

Replacing Windows in an HOS Flat: ICU Submission Steps & Owner Checklist

Window replacement in HOS and Tenants Purchase Scheme flats is submitted to the Independent Checking Unit (ICU), not the Buildings Department. Who approves, the MW03/MW04 steps, how to verify your contractor and what to check at handover — with submissions handled by licensed contractor MWC 316/2021.

Key points

For HOS and Tenants Purchase Scheme flats, minor works submissions for window replacement go to the Independent Checking Unit (ICU) under the Housing Bureau, not directly to the Buildings Department
Full aluminium window replacement is Class II minor works: Form MW03 at least 7 days before work starts, Form MW04 within 14 days of completion
Owners should verify that the contractor is a registered minor works contractor, and keep copies of the submissions and completion photos

If you live in an HOS court or a Tenants Purchase Scheme estate and your hinges have oxidised, the seals have hardened and the window edge leaks in every rainstorm, the first question about a new set of aluminium windows is usually not the price but "who do I apply to?" Some people say the Housing Department, some say the Buildings Department, and some say it is your own flat so it is your own call. None of the three is quite right. This article starts with the system, then walks through the submission steps and what owners can do to protect themselves.

HOS and TPS Window Replacement: It Is the ICU, Not the Buildings Department

Building safety in Hong Kong is governed by the Buildings Ordinance, and minor works in ordinary private buildings are supervised by the Buildings Department. Properties under the Housing Authority — public rental estates, HOS courts and Tenants Purchase Scheme estates — are different. For these buildings, the functions of the Buildings Ordinance are carried out by the Independent Checking Unit (ICU) under the Office of the Permanent Secretary for Housing. In other words, the minor works submission for replacing windows in an HOS flat is lodged with the ICU.

This is often confused, because HOS owners hold private title and naturally assume they deal with the Buildings Department like any private building. In practice, as long as the flat is in an estate developed by the Housing Authority, the submission goes to the ICU whether you are a public housing tenant or an HOS owner. The same applies to the Mandatory Window Inspection Scheme (MWIS): inspection forms and submissions for HOS and TPS flats are also processed through the ICU. The official description of the minor works system is on the Buildings Department's Minor Works Control System page.

Recent public hearings have drawn attention to how the ICU supervises works, and many HOS owners are now asking what a submission actually protects. In short, the submission system requires the works to be carried out by a registered contractor with a record of commencement and completion, so the owner holds a set of documents that can be traced later. The system itself does not send anyone to supervise on site, which is why verifying the contractor and inspecting the finished work yourself still matters.

How Does HOS Window Replacement Differ from Public Housing?

Although both are submitted to the ICU, the procedure for an HOS owner and a public housing tenant is not the same. The difference is mainly at the "approval" step:

ItemHOS / TPS ownerPublic housing tenant
TitlePrivately ownedRented from the Housing Department
Approval before replacementDepends on the court's Deed of Mutual Covenant and management office; some courts require uniform window styles and coloursMust apply to the Housing Department estate office first
Minor works submissionContractor submits MW03 / MW04 to the ICUContractor submits MW03 / MW04 to the ICU
CostPaid by the owner; elderly owners may apply for a subsidySubject to Housing Department arrangements

For the public housing application procedure, see the Public Housing Window Replacement Guide. What HOS owners need to watch is the Deed of Mutual Covenant: many HOS courts require a uniform external appearance, with frame colours and styles matching the original specification, so check with the management office or owners' corporation before replacing anything, rather than being told to take it down afterwards.

HOS Window Replacement Submission: 5 Steps from Quotation to Completion

Full aluminium window replacement is an alteration that involves the wall structure and is classified as Class II minor works. The whole process runs as follows:

1
On-site measurement and quotation: the contractor checks the frames, the wall and the external-wall joints, decides between frame-in-frame and full removal, and quotes per window with scaffolding and submission fees itemised.
2
Verify the contractor's registration: only a minor works contractor registered with the Buildings Department (licence numbers begin with MWC) can lodge the submission. Owners can check the online register — see How to Check the Buildings Department Window Inspection Register.
3
Submit the commencement notice (MW03): the contractor submits it to the ICU at least 7 days before work starts; ask for a copy.
4
Carry out the works: remove the old windows, install the new ones, level them and seal the perimeter with glass sealant. The openings need temporary protection during the works, and at completion every joint must be finished with proper waterproofing material — temporary materials should never be left sealing a window for long.
5
Submit the completion notice (MW04): within 14 days of completion, together with photographs of the works. This document is what you rely on for a future sale, window inspection or warranty claim.

The Minor Works Submission for Aluminium Windows article explains the three classes in detail, so that is not repeated here.

Owner Checklist: What to Do Beyond the Submission

The ICU submission system is built on documents; it does not send anyone to supervise the site. The following steps, done by the owner, are worth more than any system:

A written quotation: for each window, the aluminium section (40 or 50 series), glass type, hinge and handle models, and whether scaffolding and the submission fee are included.
Copies of three documents: the contractor's licence, the MW03 commencement notice and the MW04 completion notice.
Proof of insurance: the works involve the external wall, so ask the contractor to show third-party liability insurance.
Handover inspection: sashes open and close smoothly, locks engage, and the glass sealant around the frame is continuous with no gaps. If you can, run a hose around the outside of the frame for 10 minutes and accept the work only if nothing seeps in.
Warranty terms: the waterproofing warranty period and a contact for claims, in writing.

A Typical Situation: An HOS Owner in Tseung Kwan O Replaces Their Windows

An owner who has lived in a Tseung Kwan O HOS court for over 20 years has six windows across the kitchen and living room. The hinges had oxidised and the seals had shrunk, and the sills pooled with water in every black rainstorm. He first asked the management office and learned that the court's Deed of Mutual Covenant requires silver frames and the original pane layout, so that became the specification for quotations. After measuring, the contractor recommended 50-series aluminium windows with Amgen 304 stainless steel hinges, and the quotation itemised scaffolding and the ICU submission fee. The MW03 was submitted 8 days before work started, the works took two days, and the MW04 was submitted a week after completion. The owner kept copies of the full set of documents and filed them with the completion photos. The whole project complied with Class II minor works submission.

Frequently Asked Questions

Can I replace HOS windows without a submission?

No. Full aluminium window replacement is Class II minor works and must be submitted to the ICU by a registered minor works contractor. Works with no submission record may have to be regularised, or even redone, at a future mandatory window inspection or sale.

Do I need a submission for replacing only hinges or handles, or for re-applying sealant?

No. Replacing hinges, handles and seals and re-applying glass sealant are maintenance, do not involve the wall structure and fall outside minor works submission. Only removing the old frame and installing a brand-new window requires it.

Can elderly HOS owners apply for a subsidy?

Owner-occupiers aged 60 or above who pass the income and asset tests can apply for the Urban Renewal Authority's Building Maintenance Grant for Elderly Owners, up to $80,000, which can be used for window replacement. Amgen Windows can help prepare the application documents.

When do I need a window inspection after replacement?

Once new aluminium windows are installed, if the court falls within the Mandatory Window Inspection Scheme you will still need an inspection the next time a notice arrives. Because the windows are new, an inspection without repairs is usually all that is required, but the report still has to be submitted through the ICU.

In Short: Ask the Management Office First, Then Use a Licensed Contractor

Three things decide an HOS window replacement: check the Deed of Mutual Covenant and management office requirements first, confirm the contractor is a registered minor works contractor, and follow the ICU's MW03 / MW04 submission procedure in full. Amgen Windows, licence number MWC 316/2021, carries out window replacement in HOS courts and Tenants Purchase Scheme estates and handles the entire ICU submission. To discuss a replacement plan for your own flat, WhatsApp 6586 3435 to book an on-site assessment.

Amgen Aluminium Windows
Amgen Window Engineering Team
Amgen Aluminium Windows Engineering Ltd
Licensed Contractor MWC 316/2021 | 20+ Years Industry Experience

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Google Review
★★★★★

“我在網上找到這間窗維修公司,起初都心大心細唔知好唔好,結果師傅非常專業,唔使一分鐘安全地啲把窗拆了下來,而且把窗弄得新嘅一樣,非常順滑,如果係這個師傅處理,這樣高質素,就算高嘅價錢,我也覺得值得付出!最後多謝鄧小姐細心檢查,今次我只做了一半的窗,下次仍會找這間公司幫手,值得推介!”

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Margaret
Margaret
Google Review · 在地嚮導
★★★★★

“王師傅很專業的處理工程,並在一些安全關鍵地方提出專業建議。工作態度認真和專業,值得嘉許。”

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Hungfai lee
Hungfai lee
Google Review
★★★★★

“師傅好準時,換窗鉸、手制好熟手和快手,效率高,換完會仔細測試,並重點解釋開窗關窗不順的原因,分享小貼士如何保養窗框的軌道,令窗鉸正常滑動,值得推薦!”

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chi keung Mok
chi keung Mok
Google Review
★★★★★

“用心服務,態度良好,工作專業”

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Henry Lee
Henry Lee
Google Review
★★★★★

“價錢清晰合理,無任何隱藏收費或事後收費,師傅手工真心專業同有效率,cs服務有禮反應快👍👍”

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man li
man li
Google Review
★★★★★

“師傅很認真及細心修理好窗戶”

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tat hung Wong
tat hung Wong
Google Review · 在地嚮導
★★★★★

“琴日搵安進鋁窗做全屋防漏工程,師傅好有經驗,睇到我全屋鋁窗漏水問題,雖然難做,但都解決哂,我超滿意😘”

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Ssyynddi Oo
Ssyynddi Oo
Google Review
★★★★★

“師傅尊業.. 準時,有手尾清潔,值得,合理價錢 值得推薦👍👍”

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Gabriel Law
Gabriel Law
Google Review
★★★★★

“師傅和助手都有禮同做嘢企理。師傅專業,之後雨季就可以睇真手工如何。”

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Debbie Kan
Debbie Kan
Google Review
★★★★★

“因為浴室玻璃有損壞,聯絡鄧小姐報價快,價錢合理,安排開工,師傅工作快速,細心有條理,工程完成還會清潔地方,值得推介”

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May Yum
May Yum
Google Review
★★★★★

“住村屋,近年颱風頻密,露台已申報之鋁窗嚴重滲漏,天花爛晒,向超過五間不同師傅打價,一係太貴,一係講嘢冇紋路信唔過,最後決定直接搵鋁窗公司,主要都係靠Google裏面嘅評語,搵咗安進。 鄧小姐負責初驗,已經能講出問題所在,疑惑盡解。並提供切實及合理的方案(相比之前的師傅,有些太過吹水,有些表示冇乜辦法搞,有些第一時間話要搭棚唔係做唔到)。 最後王師傅用左兩日時間,非常細心,一步一步處理。而且唔使搭棚,只係拆窗,順便換埋膠邊,方法簡單好多,同時提升鋁窗嘅防水能力。 每個過程,師傅都會解釋清楚方法及原因,使用的物料也非常讓人放心,更多次幫忙解決額外的問題。 其他師傅話,就算幫你整咗,都唔敢保證三五年唔再漏水,但王師傅整完之後,話基本上你冇乜特別情況,唔使再整,因為已經好堅固,當堂放心晒。 經過今次不斷格價,最後揀咗專業做鋁窗嘅公司,而唔係泥水或者判頭,覺得冇揀錯,因為確實有啲專業材料同專業技巧,唔係人人都知。”

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Mi Mi
Mi Mi
Google Review · 在地嚮導
★★★★★

“今日8號風球,屋企隻廁所窗,突然之間爆咗,打算3號風球嘅時候,在屋企樓下找維修公司換玻璃,點知原來周圍都找唔到即日維修嘅公司。經朋友介紹,我便聯絡安進鋁窗工程有限公司,他們的服務態度十分良好,除了幫我即時找師傅,還在全港的玻璃舖找玻璃。 由於廁所窗的玻璃是茶色,不但很難找,還要有玻璃舖頭開,令過程更添困難。最後,他們都能夠找到茶色花紋玻璃,更有師傅即刻上嚟更換。即刻成個人定曬。 因為如果玻璃跌落街,死咗人的話,會好大件事。雖然價錢比平時根本一塊玻璃比較貴,但都是值得的。因為如果遇上官非或傷人,往往價錢可能超出幾十萬倍,還要附上刑事責任。所以現在換好了,個心即刻定晒。”

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Terance Lam
Terance Lam
Google Review
★★★★★

“我係翠林邨業主揾左安進鋁窗師傳安裝鋁窗手工非常好經得起,10號風球.黑雨滴水不漏真心推薦有雖要人士揾安進鋁窗公司”

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Ping Chueng Mak
Ping Chueng Mak
Google Review
★★★★★

“電話預約及報價,實報實收,無到場後不必要的收費,老老實實。 我只是更換一塊玻璃改為鋁塑板,師傅一來到,認真視察狀況後,提出了一啲專業建議,確立後,快快手手就完成整個更換工程,還特別為鋁塑板加固螺絲,穩固實淨!很滿意。 真係無幾多間小型工程公司,可以令客人滿意佢哋整體表現,呢間真心推薦! 我都係見到其他用家評價,而選擇呢間鋁窗公司,希望可以幫到有需要嘅人。”

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Jimmy Choi
Jimmy Choi
Google Review · 在地嚮導
★★★★★

“工程完滿結束,謝謝!”

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Kithung Lee
Kithung Lee
Google Review
★★★★★

“師父十分細心,有問必答,價錢公道”

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Sonia.L
Sonia.L
Google Review
★★★★★

“多謝你哋公司和鋁窗安裝師傅,工程重質重量,技術專業,細心週到。”

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King Tai To
King Tai To
Google Review
★★★★★

“服務好好,報價清楚,工程準時。”

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Admin NM
Admin NM
Google Review
★★★★★

“詳細講述工程內的細節,手工又精細,下次有關鋁窗的工程會再找他們幫手。”

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TL Wu
TL Wu
Google Review
★★★★★

“非常有效率,推介”

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Gigi POON
Gigi POON
Google Review
★★★★★

“Accurate information with professional and efficient attitude of the work. One of the best suppliers I recommend.”

Raymond Cheung
Raymond Cheung
Google Review
★★★★★

“師傅好快手👍👍👍值得推介🥰”

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Kwong wang Cho
Kwong wang Cho
Google Review
★★★★★

“與客對接員工回覆及跟進很快,工作員工很有禮貌,工程也很完善”

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Peter Poon
Peter Poon
Google Review
★★★★★

“非常細心,詢問時已經詳細講解,然後再有師傅度尺大概一個多星期已經安裝完成非常有效率 而且也在安裝窗的時候幫我放地氈在冷氣機上減低落雨的聲音”

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Shuk Han Christine Yee
Shuk Han Christine Yee
Google Review
★★★★★

“Wong師傅開工準時,做工手勢純熟,速度快,對客人疑問都能解釋清楚,整體工程結果很滿意👍👍👍”

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fong Kong
fong Kong
Google Review
★★★★★

“師傅專業,非常滿意,推薦”

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Gwen Chau
Gwen Chau
Google Review
★★★★★

“师付专业,快手,企理,价钱明确,合理”

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Sue Tam
Sue Tam
Google Review
★★★★★

“鋁窗渗水的問題己令我煩惱了多年,二十年前曾找装修公司更換所有鋁窗,到強制驗窗的時期也曾找過鋁窗公司修理但情况並未得以改善,这次我决定自己找-問鋁窗工程公司上門檢查報价,經過問价及檢查,安進鋁窗並不是最便宜的-家,什至比起別家貴了幾千元,但看过他們的貨品及祥细的解釋工序,令我們覺得貨真价實,值得信賴,今天完工後發覺效果並沒有令我們失望,希望狂風暴雨時再也沒有渗水現象,鄧小姐上門替我們檢查窗門,報价及祥細的解釋很專業,開工那天她自己也上門跟進很盡责,王師傅很細心.很有經驗,對这次的工程我們都很滿意,可以分享的是千萬不要交託装修師傅去更換或维修鋁窗,不是專業的是不可靠的”

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Alice Chan
Alice Chan
Google Review
★★★★★

“防水 勁”

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王家
王家
Google Review
★★★★★

“快靚正,幫到手👍🏻”

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Jess Ho (淘)
Jess Ho (淘)
Google Review
★★★★★

“本人藍田康華苑業主,委托安進鉛窗工程公司更換全屋鋁窗事宜,感覺(快,靓,正👍)裝窗師傅好有水準兼好專業👍本人非常满意👍👏”

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chakleung yau
chakleung yau
Google Review
★★★★★

“之前未更換鋁窗好擔心打風落雨,窗台會漏水,最近揾左安進公司更換全屋鋁窗,經得起最近十號颱風和極端惡劣的黑色暴雨後,鋁窗滴水不漏,令我好放心,多謝安進鋁窗公司師傅手工一流,工作細心給我們一個安樂窩,感謝安進及誠意推薦大家揾安進服務。”

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chin anson5
chin anson5
Google Review
★★★★★

“Excellent service, extremely satisfied with the end result. All personnel involved were very professional and completed the duties in a timely manner, answering any questions very politely. Very accomodating to our needs, highly recommended if your windows need fixing.”

Jane Chan
Jane Chan
Google Review
★★★★★

“師傅好熱心解答我的問題,窗又整得好好👍五星好評”

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Kaching Wong
Kaching Wong
Google Review

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